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The secret behind our success

A close-knit group of dedicated, expert travel and event organisation professionals

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gabi serra

Gabriella Serra

Executive

+356 21246 333 | This email address is being protected from spambots. You need JavaScript enabled to view it. | Call on Skype | LinkedIn

Gaby has been working with the company since 2007 in the Cruise division dealing with large numbers of passengers. Whatever is thrown at her is handled with ease and a big smile. She has effortlessly worked in almost all the departments within the company which makes her very flexible and intuitive in operations, making sure that she pre-empts any potential hiccup before it happens.

She is outgoing and energetic, jumps on her cross trainer or goes for power walks in between taxiing her boys around for their activities.

 

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What Our Customers Say

We always ask members for feedback at the end of such visits and I am not surprised to find that the feedback has been very positive. 

Members have commented on the variety of the programme, including “transport in all its modes”, and the number of opportunities which showed us facets of Malta that are not normally available to visitors A large measure of care and thoughtfulness went into the design of the itinerary, both in respect of the historic and cultural sites as well as for the restaurants, the menus and the wines.

The Oriel Society is enormously grateful to you for providing us with a truly memorable holiday and one which was in the best traditions of the Oriel Society abroad.


Roger Brocklehurst, Committee Member, Oriel Society, Oxford University

This is to thank you and your staff at 20Twenty for all of your work in organising the European Association of Fish Pathologists XI International Conference in Malta last month. 

I have now had an opportunity to speak with quite a number of members post-conference and all were unanimous in declaring our Malta Conference to have been excellent for the quality of its science and the best ever from the point of view of organisation. 

The latter is entirely due to 20Twenty. In the past we have had a varied experience with conference organisers, many good, some less so, but 20Twenty has set a standard, which I believe will be difficult to equal.

Dr. David Alderman, President, European Association of Fish Pathologists


I am writing to thank you and all your staff for the sterling work you did in organising the above meeting. 

The feedback from many of the participants, both local and foreign, has been superlative both as regards the organisation as well as the high standard of the presentations. 

Your staff were particularly attentive to detail and this helped in no small way to ensure the smooth running of the conference.


Prof. Lino Cutajar, President, Malta Medical School Conference

I am writing to sincerely thank you on behalf of all your staff at 20Twenty for the excellent job in coordinating the 6th Malta Medical School Conference.  Your staff worked very well “as a team” and managed to put up with our demands without complaining at any time! 

We appreciated their constant advice, support and excellent organisation, which contributed significantly to the overall success of the conference and for this we are very grateful.

Dr. Simon Attard Montalto, Chairman, 6th Malta Medical School Conference

Thank you for your assistance during my recent visit. 

I treasure the opportunities my travels give me to gain a broader perspective on current issues and events. 

The help you gave me and my staff, was instrumental in making the occasion a pleasant and successful one.  You have my deep appreciation.


George H.W. Bush, 41st president of the United States of America

Intertravel (20Twenty) were contracted as conference organisers for the 7th Malta Medical School Conference that was held between 5-7 November 2009.  We were satisfied with the service they provided:it was always courteous and very efficient.


Professor Carmel Mallia, Chairman Organising Committee, 7th Malta Medical School Conference


This is to thank your 20Twenty team for the outstanding work in support of the IFA International Press Conference.

The Press Conference attracted 300 journalists from 45 countries as well as members of the international trade, industrial associations and exhibitors.

I have no hesitation to recommend 20Twenty as a professional destination management company which has extensive local knowledge and that sets high service standards that are certainly up to German expectations. 

One also noted that all team members were always ready to go that extra mile to ensure the success of the event.

Dr. Christian Göke, Messe Berlin

Malta has established itself over this period as our preferred destination, and there is only one good reason for this; and that is 20Twenty.

We have only had 100 % successful events in Malta. 20Twenty manages successfully every aspect of the organisation on site in Malta.

Their knowledge and experience with the local supplier’s scene for anything from transportation services, hotels and restaurants to creating exciting and special activities and programs for our incentive clients is invaluable to us so that we can easily send our group to Malta without being nervous for the group’s experience.

Thomas Lein - Chairman, Owner, TigerEvent AS

Thank you and your staff of 20Twenty for your professional help and support during the Fifth Maltese Medical School Conference. 

By all accounts the conference was a success and we are very grateful for your invaluable input throughout the inception and implementation phases of the conference.

Dr. Simon Attard Montalto, Chairman Scientific Committee,6th Maltese Medical School Conference

On behalf of the organising committee of the Fifth Maltese Medical School Conference, I wish to thank you and your staff at 20Twenty for the excellent way you managed the running of the Conference. 
Your staff did a superb job and were calm and efficient even in tight situations. 

We have had very positive feedback from many participants both local and foreign.


Prof. Lino Cutajar, Chairman, 5th Maltese Medical School Conference

A very positive and productive relationship between the Maltese company, 20Twenty and the Embassy of South Africa.

As high commissioner for South Africa to Malta, I sincerely endorse the professionalism and vision of 20Twenty and wish them the very best success in the future projects.


Nomatemba Tambo, Ambassador to the Italian, Albanian Republic Non resident High Commissioner to Malta and Permanent Representative to the UN in Rome

With reference to our recent Marketing Committee held in Malta. 

We would like to appreciate your efforts in making this event a successful one. Your assistance throughout our Committee was outstanding.  You walked an extra mile to provide complete customer satisfaction.

We believe that 20Twenty's team did a wonderful job through the event.


Boram Hong, General Manager - Marketing, MOBIS

tel: +356 2248 5430
fax: +356 2248 5490
Mifsud Brothers Ltd.,
14 Lighters Wharf,
Grand Harbour Menqa,
Marsa MRS 1442 MALTA